Will you arrange our flights? No. We do, however, offer links to competitive online travel agents. Can I arrange my own flights? Yes. We recommend that you search online for best rates and we also provide links to some online travel agents.

  

Do I have to stick to your example itineraries?
Not at all, they are provided as a sensible starting point but can easily be adapted as required. We have carefully designed them to show the best of a particular destination, based on our extensive practical experience.

What standard of accommodation do you use?
This entirely depends on your preferences and budget. In our example itineraries all accommodation is chosen primarily for its character, location and quality of service, and rooms will normally have private bathrooms.

Are your trips escorted?
We only provide certified & specialized Abroad Trekker Guide's on all our group tours.

Are sightseeing tours private?
For independent travelers we use knowledgeable local guides chosen by our country partners. When we arrange local tours for you they will usually be on a private basis, so you will not be sharing with other people. In some areas it can be more practical or cost-effective to join regular trips organized by our local agents. We will specify which option you have in your quotation.

When are reservations confirmed?
When we have finalized plans for your trip you should send us a completed Booking Form with a deposit. When we have received this we will proceed with actual reservations. If there is no availability for the dates you have requested we will let you know, and try and make alternative arrangements. This is usually just a matter of changing the order of your itinerary or substituting hotels with those of a similar standard, although you should bear in mind that at certain times of year hotels and flights are often fully booked well in advance.

We will then send you a summary of the status of your bookings with a Confirmation Invoice, showing the date on which the balance of your payment is due (normally 8 weeks before departure). We will also send you general pre-departure information which includes any health or visa requirements. Around 2 weeks before departure, and after we have received full payment, we will send you a detailed itinerary with comprehensive instructions and useful background information.

Do I have to use your insurance?
No. However, it is essential to have sufficient coverage, particularly for cancellation (which is often not adequately covered by credit card policies) and medical expenses (including repatriation).

" Your vacation can take a year to save for, only a second to ruin."

Purchase Travel & Health insurance
through AIG Travel Guard.
Starting at $30.

How can I obtain further information?
For guide books we recommend any of those published by Footprint (such as the South American Handbook) for their comprehensive coverage, or Bradt for a more personal view. Or just call us - one of the team is almost certain to have been where you want to go!